Privacy Policy

1. Our Commitment to Your Privacy

At NUVAX, we value the trust you place in us. We are committed to safeguarding the personal information you share when inquiring about our organic personal-care products or placing assisted orders.

2. Information We Collect

When you submit an assisted order enquiry or contact us, we collect:

• Full Name
• Contact Phone Number and/or WhatsApp Number
• Delivery Address (Street, City, State, PIN Code)
• Optional notes regarding delivery or product preferences

We do not store credit card, debit card, or net banking passwords because our storefront does not process direct on-site payment gateway transactions.

3. How Your Information is Used

We use the submitted information exclusively to:

• Confirm your product enquiry and verify dispatch details via WhatsApp or Phone
• Coordinate courier delivery to your specified address
• Provide customer support regarding usage, batch information, or feedback

4. Local Storage (Wishlist)

Our website uses browser local storage strictly to save your selected product wishlist locally on your device. We do not track you across third-party websites.

5. Contact Us

If you have any questions about this policy, please reach out to our team at Salath369@gmail.com or via WhatsApp at +254 722 213087.